• Share models of creative integration and innovative approaches to green infrastructure
• Demonstrate the flexibility of green infrastructure to serve a multitude of needs
• Drive the paradigm shift for water sustainability

Moderator: Dan Rodrigo, Vice President, CDM Smith Inc.

Important Note: No Continuing Education credits are awarded for participation in this program.

• Share models of creative integration and innovative approaches to green infrastructure
• Demonstrate the flexibility of green infrastructure to serve a multitude of needs
• Drive the paradigm shift for water sustainability

Moderator: Dr. Cindy Paulson, Senior Vice President, Brown and Caldwell

Important Note: No Continuing Education credits are awarded for participation in this program.

• Share models of creative integration and innovative approaches to green infrastructure
• Demonstrate the flexibility of green infrastructure to serve a multitude of needs
• Drive the paradigm shift for water sustainability

Moderator: Brian Marengo, Senior Technologist Water Resources, CH2M Hill

Important Note: No Continuing Education credits are awarded for participation in this program.

A methodology is presented for conducting effective pump system energy audits, based on the author’s over 46 years of experience in the pump industry, plus a two year energy audit conducted for a major pump user that identified over $2 million in annual energy savings. Specific topics covered include the importance of evaluating the total pump system and all of its elements; identifying the pumps that offer the greatest energy savings potential; how to accurately determine the magnitude of potential pump and pump system energy savings; and specific pump and system changes that can effectively reduce energy costs. Energy and maintenance expenditures can cost up to 10 times the initial purchase price, over the life of a pump.

1. Understand steps to quantify pump energy usage.
2. Be able to identify pumps that offer the greatest energy savings potential.
3. Accurately determine the magnitude of potential energy savings from pumps and pumping systems.
4. Identify pump / system changes to reduce energy costs.

This online educational course is designed to help increase your knowledge and understanding of the basic science of activated carbon and its treatment applications for industrial water and air. Explained in this presentation are the physical characteristics of activated carbon, how the material is manufactured and reactivated, industry regulations, and the technical aspects of liquid and vapor adsorption systems.

1. What is Activated Carbon and how does it work.
2. Starting Materials/Manufacture of Carbon.
3. Basics of liquid and vapor phase carbon systems.
4. Adsorption equipment.
5. Spent carbon reactivation.
6. Applications and regulations.

This online educational course is designed to help increase your knowledge and understanding of Disinfection By-Product (DBP) challenges affecting the municipal drinking water industry. Provide is an update on US-EPA Sage II DBPR regulations, as well as recommended compliance solutions that remediate targeted contaminants.

1. Reviewing the regulated DBP challenges.
2. Determining the emerging DBP challenge.
3. Applying technology to the DBP challenges.

This course will identify the different types of aerators and discuss the basic operation of an aeration basin, including detention time, flow patterns, and the process of oxygen transfer.

1. Identify the different types of aerators.
2. Describe how the aeration basin operates.
3. Discuss the effects of detention time on the process.
4. Describe aeration basin flow patterns.
5. Explain flow patterns associated with specific aeration devices.
6. Explain the process of oxygen transfer.
7. Describe the typical operational control charts for the activated sludge process.

The webcast will begin by providing an overview of how membrane technology is applied to treat wastewater and create reclaimed water. It will examine the various uses of reclaimed water, including non-potable, such as water for irrigation; industrial; indirect potable; public access; and point-of-use applications. The speakers will also examine when and why membrane treatment makes sense for reclaimed water, depending on the end user. This analysis will identify the pros, cons, and limitations of membranes. Three case studies will be included to support the discussion, each highlighting a different water reuse application. For each project, the speakers will explain the challenge that the utility was facing, the specific membrane technology employed, and the results of the project. They will also discuss any problems that occurred and lessons learned, including issues relating to operations and maintenance. Finally, the speakers will discuss trends occurring in the water reuse industry and how they will affect the use of membrane treatment, including microconstituents and water reuse as a component of integrated resource planning.

1. Have a basic understanding of how membrane technology is applied to treat wastewater and create reclaimed water.
2. Will be able to name various applications for reclaimed water.
3. Understand the pros, cons and limitations of membrane systems.
4. Have a good grasp of trends in the use of membrane treatment for wastewater reuse.

This Operator Education course describes the basic fundamentals, techniques, instruments, and skills needed to work safely around a water distribution system.

1. Understand the basic fundamentals and skills needed to work safely around a water plant and distribution system.
2. Learn the various dangers associated with distribution system work and the components to work safely when these dangers present a potential for injury.
3. Understand that everyone who works in the water treatment, storage, and distribution system is responsible for safety.

This operator education course explains in a step by step method how to perform the Biochemical Oxygen Demand (BOD) and Carbonaceous Biochemical Oxygen Demand (Carb BOD) analytical tests, including quality assurance and control measures. This method can be used to report BOD and Carb BOD results to Ohio EPA as required in wastewater treatment plant National Pollutant Discharge Elimination System (NPDES) Permits. All needed equipment, chemicals, and glassware is listed. Data and sample calculations are presented to provide templates for the operator to use when performing this test.

1. Understand what BOD and Carb BOD analytical tests measure and how to perform those tests.
2. Have a clear understanding of the appropriate quality assurance checks used for this analytical test.
3. Understand how to prepare materials for these tests.

Chlorine gas is the most often used disinfectant. It remains the best choice for the price and provides an excellent kill. Because chlorine gas is toxic, safe handling, storage, and use is mandatory. This course will examine the basic parts of a chlorinator and proper operation as well as storage and handling of chlorine vessels.

1. List the universal components of a gas chlorination system.
2. Explain how chlorinators work.
3. Describe the purpose of each of the universal components of a gas chlorination system.
4. Review some principles of safe chemical storage.
5. Discuss how to safely handle chlorine.

This Cross Connection Control course describes the basic fundamental techniques, instruments, and skills needed for a water distribution operator to control and prevent contamination of potable water systems due to cross connections.

1. Gain a basic understanding of how to control and prevent cross connections into potable water supplies.
2. Learn basic information on Chlorine residuals, waterborne bacteria and viruses, hydraulics, and pressure.
3. Gain knowledge of the various dangers associated with potable water corruption and how to avoid possible contamination.
4. Understand the basics of hydraulics and pressure and their impact on cross connection control.

This course defines hardness as it relates to drinking water and discusses some of the associated problems. The precipitation softening process for drinking water treatment is also discussed with an emphasis on the chemistry of softening.

1. Upon completion of this course, the operator should understand the cause of drinking water hardness, the impacts and the precipitation process for softening.

This course defines colloidal particles and the processes of coagulation and flocculation, as related to removing turbidity from drinking water. Included are the characteristics of coagulants and the basics of flocculation. Jar testing, used to select coagulants and optimize the coagulation/flocculation process, is also addressed.

1. Understand what a colloidal particle (turbidity) is.
2. Understand the processes to remove them using the coagulation and flocculation process.
3. Basic understanding coagulants, coagulant aids and jar testing.

Cavitation damage can drastically shorten the life of the pump impeller, mechanical seals, bearings and possibly other pump components, and cavitation typically starts in pumps with NPSH Margins (NPSHA/NPSHR) of around 4.0 and higher. This means that cavitation exists in a high percentage of installed pumps. But not all pumps that experience cavitation will be damaged. So the big questions becomes, not will my pump cavitate, but will the cavitation that likely exists cause damage to my pump. Allan Budris has developed a relatively simple means of answering this question in the form of “Suction Energy”. This paper defines Suction Energy, Suction Energy Levels, Suction Energy Gating values for various pump types and how Suction Energy Ratios and NPSH Margin Ratios can predict relative pump life. Also explained are how Suction Energy can also predict suction recirculation damage, and when suction piping is critical to dependable pump performance. Suction pipe lengths are suggested for low and high pump suction energy levels. This new method for predicting cavitation damage in centrifugal pumps, which has been adopted by the Hydraulic Institute and major pump companies, can save thousands of dollars in unnecessary maintenance costs.

1. Learn how and when cavitation exists in and causes damage to centrifugal pumps.
2. Learn a method that can predict when cavitation will and will not cause damage to and shorten the life of centrifugal pumps.
3. Learn how the NPSH Margin to, and Suction Energy of a pump impacts pump reliability.
4. Learn about pump “Low Flow Suction Recirculation”, and when it will cause damage to a pump.
5. Learn when pump suction piping can cause pump damage, and recommended minimum straight suction pipe lengths.

This operator education course explains in a step by step method how to perform the Total Coliform analytical test for drinking water, including quality assurance and control measures. Upon completion of this Contact Hour, the analyst should understand how to prepare needed solutions, media, count colonies and correctly interpret the test results with respect to drinking water quality. In addition, a table outlining suggested volumes for nine water sources, including drinking water is provided. Some sample calculations along with a question and answer section is also provided to aid the analyst in understanding the material.

1. Understand how to prepare needed solutions and media.
2. Understand how to correctly interpret the test results with respect to drinking water quality.
3. Understand how to use a table to determine sample volumes from other water sources. .
4. Understand the water treatment plant chlorine disinfection method as it relates to the Total Coliform analytical test.

Many items are disposed of by simply pouring them down the drain. In many cases, this is improper and can significantly harm wastewater collection and treatment facilities. This course will give an overview of industrial pretreatment and why it is necessary. The need for an industrial pretreatment program is for wastewater utilities that are publicly-owned. Privately owned wastewater plants are exempt from the pretreatment requirements.

1. Discuss the need for an industrial pretreatment program.
2. Summarize the National Pretreatment Program.
3. Identify the basic elements of establishing appropriate pretreatment standards.
4. Identify pretreatment technologies.

In this course, the operator will accumulate valuable knowledge and understanding of the various types of piping and valves used in a water distribution system, their purpose, and usefulness and functions. In addition, microbiology water borne disease, origins & sources of potable water, and how distribution systems affect outbreaks will be examined. In the latter part of the course, Potable water, Compound Pipe Systems, Friction Loss, Compound Pipe Systems, Chlorine Residual for Water Distribution System, Heterotrophic Bacteria, Sampling Techniques, Microbiology and Waterborne Disease Outbreaks, Transmission and Distribution Mains will be explored.

1. Understand the various types of piping and valves used in a water distribution system.
2. Understand the nature of microbiology water borne disease and how distribution systems affect outbreaks.
3. Understand the importance of chlorine residual for water distribution systems.
4. Understand basic sampling techniques in transmission and distribution mains.

Wastewater ponds and lagoons treat wastewater by natural processes. Small municipalities, industries, schools, summer camps, and feedlots use ponds for simple, low cost wastewater treatment. This course will describe the various types of pond and lagoon systems, and explain the pond treatment process along with the proper operation of a pond or lagoon system.

1. Discuss the various types of pond and lagoon systems.
2. Explain the treatment process.
3. Describe the factors that influence pond operation.
4. Identify parameters considered in selecting ponds or lagoons as treatment processes.
5. Explain the proper operation of a pond system.
6. Discuss factors analyzed at ponds.

This course is designed to help an operator understand how lockout/tagout affects their job duties and may assist in the development of a basic lockout/tagout program. However, this course is in no way intended to be a substitute for the proper development of a lockout/tagout program, including site-specific training that is required by OSHA..

1. Understand the importance of a Lockout/ Tagout program.
2. Understand the formal program requirements.
3. Be able to identify hazards.
4. Understand the process for removal of lockout devices.
5. Be familiar with training requirements of the program.

The Membrane Filtration & Membrane Bioreactors course covers the basics of Membrane Filtration and MBR and is perfect for anyone wanting to know about these newest membrane technologies. You will learn all of the practical information necessary to thoroughly understand Microfiltration (MF) or Ultrafiltration (UF) and Membrane Bioreactors (MBR) membrane water treatment technologies. Unit 2: Introduction to Membrane Water Treatment, with cover Membranes; Suspended Contaminants; Membrane Configurations; Membrane Technologies; and Pressure Driven Membrane Technologies.

1. What is meant by “Membrane Water Treatment”.
2. The different types of pressure-driven membrane technologies.
3. In general, the applications for which each pressure-driven membrane technology is used.
4. Distinguish between membrane filtration and reverse osmosis.

The water meter is the last checkpoint in the water distribution system before treated water is used by consumers. This course will review the various meters, their installation and maintenance, and causes for water loss within the distribution system.

1. Describe the purpose and benefits of meters.
2. Identify the various meter designs.
3. Explain how customer meters are sized.
4. List the steps in proper meter installation.
5. Discuss the need for replacing meters.
6. List the meter records that should be maintained.
7. Recognize the causes of unaccounted-for water loss.
8. Discuss the benefits of using an automatic meter reading system.

This contact hour discusses oxygen demand measurements: biochemical oxygen demand, chemical oxygen demand, total organic carbon and theoretical oxygen demand. Analytical methods are presented and the measurements are compared.

1. Upon completion of this Contact Hour, the operator should understand oxygen demand as well as the applicable laboratory methods and calculations.

This operator education course will address why a pump maintenance program is important. The design features and components of centrifugal pumps and positive displacement pumps are described along with the need for and maintenance of packing and mechanical seals in centrifugal pumps.

1. Explain the importance of a pump maintenance program.
2. Recognize the design features and components of a centrifugal pump.
3. Recognize various positive displacement pumps and their applications.
4. Recognize the need for packing in a centrifugal pump.
5. Describe the use of mechanical seals in a centrifugal pump.

The Reverse Osmosis Operation & Maintenance Course includes 11 units. The series provides practical information necessary to thoroughly understand Reverse Osmosis (RO) and Nanofiltration (NF) water treatment technologies and helps operators apply that knowledge while operating a reverse osmosis water treatment facility. Unit 10: Pretreatment will discussing ways to: Minimize scaling; Minimize fouling; and Minimize chemical attack.

1. Know how to control scaling, fouling and chemical attack by using appropriate pretreatment technologies.

The Reverse Osmosis Operation & Maintenance Course includes 11 units. The series provides practical information necessary to thoroughly understand Reverse Osmosis (RO) and Nanofiltration (NF) water treatment technologies and helps operators apply that knowledge while operating a reverse osmosis water treatment facility. Unit 2: Semipermeable Membranes RO/NF examines membrane Structure, Water Flux, Salt Flux and Rejection of contaminants.

1. Understand “Permeable” and “Semipermeable”.
2. Understand “Water Passage” and “Salt Passage”.
3. Understand “Random Motion” & “Diffusion”.
4. Know how suspended and dissolved contaminants are rejected by a semipermeable membrane.

The Reverse Osmosis Operation & Maintenance Course includes 11 units. The series provides practical information necessary to thoroughly understand Reverse Osmosis (RO) and Nanofiltration (NF) water treatment technologies and helps operators apply that knowledge while operating a reverse osmosis water treatment facility. Unit 4: Membranes & Membrane Elements, covers the various types of membrane elements and their use in specific applications.

1. Know the different membrane configurations used for membrane filtration (MF & UF) and RO applications.

The Reverse Osmosis Operation & Maintenance Course includes 11 units. The series provides practical information necessary to thoroughly understand Reverse Osmosis (RO) and Nanofiltration (NF) water treatment technologies and helps operators apply that knowledge while operating a reverse osmosis water treatment facility. Unit 6: Reverse Osmosis Units, with cover POU, POE, industrial, municipal; Single stage, multi-stage; Single pass, double pass; and Brackish water RO, seawater RO.

1. Understand how staging reduces fouling and scaling potential at higher recovery rates.
2. Understand Single-stage units.
3. Understand Two-stage units.
4. Understand Three-stage units.

The Reverse Osmosis Operation & Maintenance Course includes 11 units. The series provides practical information necessary to thoroughly understand Reverse Osmosis (RO) and Nanofiltration (NF) water treatment technologies and helps operators apply that knowledge while operating a reverse osmosis water treatment facility. Unit 8: Seawater RO Unit Operation, covers Single stage, double stage; and Single pass, double pass applications.

1. You will understand standard SWRO single-stage design.
2. You will understand Two-stage design.
3. Know what takes place inside a seawater RO Unit in regards to water passage, salt passage, and pressures.
4. Know how to determine “Recovery Rate” and “Concentration Factor” of a SWRO unit.

This course is designed to introduce the operator/analyst to sampling and field analysis methodology at water and wastewater treatment plants. At the heart of any effective analysis is the necessity for quality assurance and quality control. Not all water and wastewater analysis is done in the laboratory. It is often a single individual who must have the knowledge and capabilities of both an operator and an analyst. Inasmuch, he/she must be well-versed in the necessity of quality assurance and quality control in the collection and analysis of water or wastewater, not only in a laboratory setting, but also in the field.

1. Explain the importance of quality assurance and quality control in the field.
2. Discuss the duties of the operator relevant to sampling and analysis.
3. Describe proper steps for field collection of samples for water or wastewater analysis.
4. Describe field analysis methods for water and wastewater systems.

Stainless steel has become the often preferred choice for replacement of old, or fabrication of new, condenser and feedwater heater tubes. The objective of this course is to provide the student with the fundamentals on how tubes are fabricated so that the student can make an informed decision on selection of stainless steel tubing for condenser or feedwater heater applications.

1. Understand the differences between seamless and welded condenser tubing.
2. Be familiar with common stainless feedwater heater alloys.
3. Understand the pros and cons of a variety of non-destructive testing approaches.
4. Understand the advantages and disadvantages of weld bead cold working and heat treatment options.

This lesson is designed to help water system operators understand the types of microbiological species found in water and why they can be a problem in a water treatment system.

1. When given a practice exam, be able to correctly identify the various types of microbiological species, biofouling, bacterial growth requirements, biocides, and biostats.

This online educational course is designed to help increase your knowledge and understanding of the basic science and technologies involved with determining the source of taste and water issues that challenge municipal drinking water systems, as well as solutions that remove and control the contributing contaminants.

1. Defining taste and odor.
2. Taste and odor regulations.
3. Measuring taste and odor.
4. Determining the source of taste and odor.
5. Solving taste and odor issues.

This operator education course describes the nature and scope of the trickling filter system as it relates to wastewater treatment processes. The trickling filter process is discussed, the features and functionality of the trickling filter are examined, slime growth management is briefly discussed, and equipment start-up and operation are explained.

1. Understand the main principles of trickling filters and how they relate to wastewater treatment.
2. Understand the layout, flow, and basic hardware involved with trickling filters.
3. Understand guidelines for startup, operation, and troubleshooting.
4. Be aware of daily operational needs and problems that can occur.

• Share models of creative integration and innovative approaches to green infrastructure
• Demonstrate the flexibility of green infrastructure to serve a multitude of needs
• Drive the paradigm shift for water sustainability

Moderator: Ben Grumbles, President, U.S. Water Alliance

William J. Bertera, Executive Director, Institute for Sustainable Infrastructure

The Envision Rating System™ a tool that can be used for infrastructure projects of all types, sizes, complexities, and locations to meet sustainability goals, be publicly recognized for high levels of achievement, make decisions about scarce resources and include community priorities in civil infrastructure investment. It evaluates, grades, and gives recognition to infrastructure projects that use transformational, collaborative approaches to assess the sustainability indicators over the course of the project's life cycle. It answers the question, "Are we doing the right project?" and "Are we doing the project right?"

Important Note: No Continuing Education credits are awarded for participation in this program.

This online educational course is designed to help increase your knowledge and understanding of the basic science and technologies involved with utilizing Ultraviolet (UV) oxidation for water purification. Explained in this presentation is how UV light technology and oxidizing agents are applied to a water treatment process to destroy organic contaminants.

1. UV Oxidation basics.
2. Design Parameters – 3 P’s and a D.
3. Design Test.
4. Reaction Kinetics and UV Utilization.
5. Effect of path length and spectral effects.
6. Dose distribution and CFD modeling.

This lesson describes the manner in which atoms bond together to form molecules, how atoms gain an electrical charge, the types of atomic bonds in molecules and the shapes of different types of molecules.

1. When given an exam and a Periodic Table of Elements, be able to identify (circle correct answer or statement) the different forms of ions, covalent bonds, polarity, and chemical reactions.

This lesson is designed to provide a basic understanding of the composition of matter, atomic theory and about the chemistry involved in water treatment.

1. When given an exam, be able to correctly identify the various components of elements and molecules, obtain certain information from a Periodic Table of Elements, and correctly measure atomic weights.

This lesson discusses the methods used to measure the concentration of dissolved chemical compounds in water along with the advantages and disadvantages of each method.

1. When given a practice exam, be able to correctly identify the terminology associated with the measurement of dissolved substances, such as conductivity, resistivity, organics, pH, and chlorine.

The purpose of this lesson is to understand how to add and subtract whole numbers, fractions, decimal fractions and numbers expressed in scientific notation, using the correct number of significant figures.

1. When given an exam with sets of numbers, be able to add and subtract whole numbers, fractions, decimals, and numbers represented in scientific notation using the correct number of significant figures.

This lesson is designed to help water system operators understand how to express numbers in scientific notation and to understand the value of significant figures.

1. When given an exam with sets of numbers, be able to correctly write numbers in scientific notation and round off to the correct number of significant figures.

This lesson provides a basic understanding of positive and negative whole numbers, fractions, and decimals.

1. When given an exam with sets of numbers, be able to determine (circle or write the correct answer) whole numbers, reduce a fraction to its smallest equivalent, and calculate decimal fractions.